Have you had a Credit Card or Loan?

You could claim back £1,000's in compensation due to Irresponsible Lending

 No Win, No Fee service
 Simple online claims service
 Claims worth up to £12,436.08

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What is Irresponsible Lending?

If you had a credit card or loan from certain lenders, you could qualify.

If you've taken out a loan or credit card whereby your credit limit has been raised, or if you've been encouraged to seek additional borrowing, you may be eligible for compensation.

Lenders are obligated to conduct proper checks, following industry practices and guidelines, to ensure that any borrowed amount is manageable for you and doesn't lead to financial strain.

If you've faced financial difficulties due to meeting your monthly repayments or have consistently paid only the minimum amount, the credit may have been beyond your means. Failure to meet repayments adversely impacts your credit score. A successful claim compensates you for losses and has the potential to erase negative entries from your credit history.

What are affordability checks?

Lenders should be conducting the required checks

Prior to receiving a credit card or loan, the lender must assess your income and essential expenditures. This data, coupled with information about any existing debts, is utilised to evaluate whether you can comfortably meet the new monthly repayment obligations.

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How do I claim?

We do all the hard work for you.


Submit Your Details All we need is some basic details to get started.

We Check Your Claim We'll check through your information and assess your eligibility for a claim. We then process your claim to get back the money you could be owed.

You Get Paid You receive your refund.

Remember, we offer a No Win, No Fee service.


Start your claim now

What reasons can I make a claim?

Just some of the reasons include:

No affordability checks
Did the lender make affordability checks when you opened the account and if you increased your credit limit?
Refinancing / You took out an additional loan to pay the first one back
You had to take out further credit to pay the initial one back.
The fees and charges were not made clear
When you took out the credit were the charges and associated fees made absolutely clear to you?
The lender did not take into account personal circumstances
Did the lender take into consideration your situation and personal circumstances.
Debt consolidation / Encouraged to borrow further
Did the lender give you offers that encouraged spending, cash advances or better deals the more you borrowed?
You exceeded your credit limit or came close to it
If you frequently went over your limit or came close to exceeding your limit.
The lender kept increasing your credit limit
Did the lender automatically increase your credit limit, without you asking? Encouraging further borrowing.
You are/were in a cycle of debt
You are/were unable to make repayments but were offered credit.
You have been unable to pay your bills or mortgage payments
You are/were struggling with paying regular payments to your monthly bills because of the lending.
You were encouraged to borrow more money for a better deal
You were offered incentives in return for increasing your credit limit.

No Win, No Fee

Our No Win, No Fee service is simple and easy.

All of our irresponsible lending claims are covered by our No Win, No Fee service. If there is no win, then there is no charge for our service.

You don't need any paperwork, we'll get everything from the lender.

Frequently Asked Questions

Are irresponsible lending claims No Win, No Fee?
They are. You only have to pay if your claim succeeds.

What happens when a claim is successful?
When an irresponsible lending claim is successful, you should either:

  • Receive a refund of interest and charges associated with the borrowing or limit increase

  • If a balance is still outstanding, or the account is in arrears, your refund will usually be used against this and any remaining amount will be paid to you.

  • Any adverse data from the account could be removed from your credit report.

A lender may choose to close an account following a successful claim.

Can I stop repayments when I make a claim?
It's advisable not to cease payments on your account after filing a claim for irresponsible lending. Halting payments may lead to additional charges, missed payments, or a default notice appearing on your credit report. If you find it challenging to meet your payment obligations, it is crucial to communicate with your lender.

What happens to my account whilst it is being investigated?
If your account remains active, the lender may temporarily halt its use during the investigation of your claim. Additionally, they might reassess your credit limit and engage in a discussion with you about a more suitable borrowing level.

Who are we?

We've been helping customers with claims for over 12 years.

We're well known throughout the industry for our huge success in reclaiming over £100 Million for our customers, across various types of claims.

We take great pride in our customer service and always seek to deliver the highest standards of customer care. We strive for consistent, positive customer satisfaction.

£100 Million+

Reclaimed for our thousands
of happy customers

12 Years

Experience working in the
claims industry

200,000+ Clients

We've helped thousands
reclaim compensation

No Win, No Fee

You only pay a fee if your claim is successful. If your claim is unsuccessful, there's no fee

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