No need to climb mountains.

We make claiming back as easy as can be.

No Win, No Fee

No Win, No Fee

All of our claims are undertaken on a No Win, No Fee basis. Meaning you only pay our fee should your claim be successful.

Claims Experts

Claims Experts

We're well known throughout the industry for our huge success in reclaiming over £100 Million for our customers.

Quick and Simple Process

Quick & Simple Process

Our simple, online signup process is quick and easy. Find out if you qualify using our online assessment.

Knowledgable Team

Knowledgable Team

With our specialist understanding we carefully construct and present your case to get your back what you could be owed.

We can help you too

Direct Redress is one of the longest standing claim firms in the UK.

Direct Redress was founded with strong ethics and morals, and 13 years later, these are still our guiding principles. Irrespective of whether you’ve been with us for 13 days, or 13 years, and have one claim with us or many, we endeavour to treat all our clients with the greatest respect and courtesy, always seeking to deliver the best possible outcome, never relenting until you get back what you deserve.

  • £100 Million+ recovered in compensation for clients.
  • 13 Years helping clients get back what they are owed.
  • No Win, No Fee if there's no compensation, there's nothing to pay.

Learn more about Direct Redress

Just some of the ways Direct Redress can help you

Car Finance Claims

Car Finance Claims

If you bought a car using Car Finance / Motor Finance / PCP then you could be due compensation worth £1,000's.

A new investigation has been launched by the Financial Conduct Authority (FCA) due to concerns that motor finance companies may have been unfairly rejecting mis-selling claims from borrowers who may have a legitimate clam for compensation due to undisclosed commissions, unfair interest rates and expensive hidden extras.

Use our simple, 60 second online check to see if you’re eligible for a car finance claim:

Take our 60 second assessment:
Check if you Qualify for a Car Finance Claim

Irresponsible Lending Claims

If you had a credit card, store card or loan from certain lenders, you could qualify for up to £12,436.08 in compensation.

Lenders were only meant to provide these products if they were suitable, but instead they frequently increased credit limits or encouraged people to take additonal loans, without completing the proper checks. If they did not do these checks correctly your account could have been mis-sold, and you could be due a refund.

Use our simple, 60 second online check to see if you're eligible for an Irresponsible Lending claim:

Take our 60 second assessment:
Check if you Qualify for an Irresponsible Lending Claim
Irresponsible Lending Claims
Financial Advice Claims

Financial Advice Claims

Have you been paying for an ongoing advice service?

Most people using St. James's Place or Quilter will be paying Ongoing Advice charges. SJP have set aside £426 million due to their failure to provide the services that clients have been paying for, resulting in people having thousands of pounds taken from their investments.

Find out if you qualify for a Financial Advice claim.

Get started in 60 seconds:
Check if you Qualify for a Financial Advice Claim

How does our claims process work?

We do all the hard work for you

Step 1:
Submit Your Details

We've made it incredibly easy for you to apply. All we need are some basic details to get your claim started.

Step 2:
We Check your Claim

We'll gather all the necessary information directly from your provider and then carefully construct and present your case.

Step 3:
You Get Paid

It's as simple as that, we do all the heavy lifting, to get you back the money you could be owed.

Our dedicated team of claims experts will use their specialist understanding to carefully construct and present your case to financial institutions, keeping you updated every step of the way. We believe all financial institutions have a duty to operate ethically, and we are unrelenting in our pursuit to get you back the money you could be owed.

Why choose Direct Redress?

We've been successfully helping clients to get back what they are owed for 13 years.


We put you first

We put you at the centre of everything we do and strive to deliver a great experience for you. All of our customers receive our first class service.

We do the right thing

We're fair, honest and upfront, and do our best for you every time. All financial institutions have a responsibility to act fairly, and it's our job to hold them to account.

We go the extra mile

We take the time to carefully understand where a financial institution has acted unfairly and continue to fight your corner to recover the money they owe.

Latest News

Keeping you up to date with the latest mis-selling scandals


"SJP braced for £426m payout — and this is just the beginning"

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"Wealth managers face the music after years of rip-off fees"

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"Millions of drivers could get payouts in mis-selling scandal dubbed the new PPI"

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"British auto lenders could face up to £13bn in compensation payouts"

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