Unaffordable Overdraft Claims - what is it?

If you had an unaffordable overdraft, you could qualify.
  •  No Win, No Fee service
  •  Claim back £1,000's
  •  Simple online claims service
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Have you been using your overdraft over the last 6 years?

Have you struggled to stay out of your overdraft every month?

Which bank was your
overdraft with?

Please Note: Your bank may reduce or remove your overdraft because of your claim.

Great! It looks like you qualify. Just a couple more questions to get your claim started.

Your credit report and overdraft history will help show us if your overdraft was unaffordable. Are you happy to provide this?

Why do you need this?
We need access to your credit report and bank statements to allow us to assess whether any lending was unaffordable. It gives us a clear picture of what the lender should have seen.

Your name
Date of Birth
Contact details

Next, we need your home address to locate your account. Enter your postcode below to begin.

What's your home postcode?

Do you have a previous address that the lender may hold for you?

Enter your previous address, or continue to the next step

OR

Which of the following best describes the reason you are using Direct Redress to process your claim?

Please tick the appropriate answer:

Your signature

Sign within the box below.

    Ready to fast track?
    Fast track your claim, , by providing us with acces to your overdraft history.

    Give your claim
    the best chance

    In order to assess and evidence your claim, we need access to your overdraft history.

    As part of the process of constructing your claim, our automated systems will analyse your overdraft history to determine if your overdraft was unaffordable.

    It's simple and easy, and only takes a minute. It simply gives us limited and restricted access to your overdraft history.

    Share Overdraft History
    (only takes 60 seconds)

    Thanks for that
    Thanks for granting us access to your bank statements, next we need to analyse your credit report.

    credit report

    Any other claims?
    Do you have any lenders that you'd like us to investigate a claim against too?

    Select your lenders below

    Please Note: Your lender may cancel or suspend your account because of your claim.

    Thank you,
    we have received your details.

    • In the next few minutes you will receive our welcome email with details of what happens next.
    • We will keep you updated throughout the process via email and text message.

    You've not selected any lenders that we can investigate. If you've made a mistake: Click here to start over

    Sorry!
    It looks like you've signed up already

    We already have an overdraft claim in progress for you, please get in touch to discuss your claim.

    You can contact us on:

    Phone: 01565 364 357
    Email: clients@directredress.com

    Processing..

    Some of the reasons that your Overdraft may have been unaffordable

    You may have a claim if:

    Regularly using your overdraft each month
    Little or no free income each month
    No affordability checks
    Using the overdraft to pay essential bills
    Direct debits being returned unpaid
    Always in your overdraft

    Lenders should be conducting the required checks

    Prior to approving an overdraft or increasing it, lenders should assess your financial situation and regularly monitor the overdraft to ensure that it is affordable.

    Check if you're eligible

    How do I claim?

    We do all the hard work for you

    Step 1:
    Submit Your Details

    We've made it incredibly easy for you to apply. All we need are some basic details to get your claim started.

    Step 2:
    We Check Your Claim

    We review your overdraft history and credit report and then carefully construct and present your claim.

    Step 3:
    You Get Paid

    It's as simple as that, we do all the heavy lifting, to get you back the money you could be owed.

    Remember, we offer a No Win, No Fee service.


    Start your Overdraft Claim

    Frequently Asked Questions

    What is an 'Unaffordable Overdraft'?
    Am I eligible to make a claim?
    How far back can I claim?
    How much could I receive if my claim succeeds?
    What happens to my overdraft if I make a claim?
    Will making a claim affect my credit file?
    What evidence do I need?
    Can I claim even if I closed the account or moved banks?

    Why choose Direct Redress?

    We've been successfully helping clients to get back what they are owed for 14 years.


    We put you first

    We put you at the centre of everything we do and strive to deliver a great experience for you. All of our customers receive our first class service.

    We do the right thing

    We're fair, honest and upfront, and do our best for you every time. All financial institutions have a responsibility to act fairly, and it's our job to hold them to account.

    We go the extra mile

    We take the time to carefully understand where a financial institution has acted unfairly and continue to fight your corner to recover the money they owe.

    Our dedicated team of claims experts will use their specialist understanding to carefully construct and present your case to lenders, keeping you updated every step of the way. We believe all lenders have a duty to operate ethically, and we are unrelenting in our pursuit to get you back the money you could be owed.

    Our Fees

    We work on a No Win, No Fee basis and our fees are charged only in the event of a successful claim on the win amount awarded.

    Our fees are in accordance with the guidance from the Financial Conduct Authority.

    Our fee is calculated as a percentage of the win awarded, if there's no win there's no fee.

    Check if you're eligible
    Refund Amount % Fee Rate
    £1 - £1,499 30%+VAT
    £1,500 - £9,999 28%+VAT
    £10,000 - £24,999 25%+VAT
    £25,000 - £49,999 20%+VAT
    £50,000+ 15%+VAT

    How we help

    We've been helping customers with claims for over 14 years.


    We're well known throughout the industry for our huge success in reclaiming over £100 Million for our customers, across various types of claims.

    We take great pride in our customer service and always seek to deliver the highest standards of customer care. We strive for consistent, positive customer satisfaction.


    £100 Million+

    Reclaimed for our thousands
    of happy customers


    14 Years

    Experience working in the
    claims industry


    250,000+ Clients

    We've helped thousands
    reclaim compensation


    No Win, No Fee

    You only pay a fee if your
    claim is successful

    At Direct Redress, we believe that lenders have a responsibility to operate ethically. We work to hold lenders accountable when they engage in irresponsible lending practices and fight to get back the money you are owed. If you have been the victim of irresponsible lending, we are here to help. We believe that everyone deserves a fair chance to access credit on fair terms, and we are committed to fighting against irresponsible lending practices. You do not have to use a claims management company to pursue a claim. You can always contact the organisation directly and make use of the Financial Ombudsman Service if dissatisfied.

    Our No Win, No Fee service is simple and easy.

    All of our irresponsible lending mis-selling claims are covered by our No Win, No Fee service.