This cookie statement was last updated on 27th May 2020 and applies to citizens of the United Kingdom.
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
A script is a piece of programme code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
4.1 Manage your consent settings
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Advertising cookies
We do not use any advertising cookies on this website.
5.3 Social media buttons
On our website we do not use social media buttons to promote web pages or share them on social networks.
We use Google Tag Manager for website statistics. Read more
We use Google Analytics for website statistics. Read more
|__utma||persistent||Calculate days and time to purchase|
|__utmc||30 minutes||Store time of visit|
|__utmz||6 months||Store used keyword and search engine|
|__utmt||10 minutes||Store number of service requests|
|__utmb||session||Store time of visit|
|_gid||1 day||Count and track pageviews|
|_gat||1 minute||Filter requests from bots|
|Purpose pending investigation|
We use Google Fonts for display of webfonts. Read more
|Google Fonts API||none||Request user IP address|
|Purpose pending investigation|
This data is not shared with third parties.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this cookie statement. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner's Office (ICO)).
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.
Booths Park 5
Direct Redress Limited is a claims management company. You do not need to use a claims management company to make your complaint to your bank, and if your complaint is not successful you can refer it to the Financial Ombudsman Service yourself for free or if your bank is no longer trading then to the Financial Services Compensation Scheme.