no win,
no fee



Our Terms of Business

Authorisation to Direct Redress

I/We authorise Direct Redress Limited to act on my/our behalf in respect of my/our Tax Reclaim from HMRC. I/We give Direct Redress Limited full authority to refer my/our details/claim(s) to HMRC and recover any monies that may be owed.

Instructions to the Company

This letter is my/our instruction to you, HMRC, to deal directly with Direct Redress Limited in respect of my/our claim. I/We expressly authorise that you, HMRC, release to Direct Redress Limited any information, whether deemed confidential or otherwise as requested by them.

I/We acknowledge that I/We could pursue a claim directly with the HMRC, but I/We have instead opted to engage Direct Redress Limited whose fees will be recoverable from me/us. I/We request that all communications and payments be made directly to Direct Redress Limited.

I/We authorise the extension of this authority to any outstanding claims which you are currently processing on my/our behalf and that a copy of this authority shall have the same validity as the original.


I/We understand that if monies are used to redress an outstanding debt balance or arrears, a full fee will still be payable to Direct Redress Limited as outlined in the Terms of Engagement.

Instructions to Third Party

I/We give authorisation for Direct Redress Limited and HMRC to contact any third party to gain information which may be needed to progress my/our claim. Furthermore, I/we give consent to the HMRC to release any information as requested by Direct Redress Limited. . I/We understand that all answers and statements given to Direct Redress Limited by me are factual and to the best of my knowledge.

I understand that in addition to the present Letter of Authority I will need to provide further information in order for Direct Redress Limited to submit a tax reclaim on my/our behalf to HMRC.

Declaration of Truth

I/We confirm that the information last supplied to Direct Redress is accurate and to the best of my/our knowledge and that any deliberate attempt to mislead may render me/us liable to prosecution. I/We give Direct Redress Limited full authority to act on my/our behalf.

Terms of Engagement

I/We have read and accept Direct Redress Limited's Terms of Engagement listed below, and give them full authority to claim on my/our behalf. I/We authorise Direct Redress to extend this authority in order to further any claim on my/our behalf. I/We note particularly the Terms of Engagement relating to the collection of fees.

1.) What is it that Direct Redress Limited will do for you?

2.) What is it that Direct Redress Limited will not do for you?

3.) What is it that we require you to do?

  1. to pursue your claim,
  2. to enter into correspondence and negotiations on your behalf,
  3. (c) to receive, process and provide valid receipt for any remuneration made,

4.) Our Fees